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Modern Customer Experience
Highlights from Modern CX 2018
Customer expectations change almost daily. With every introduction of new technology human behavior evolves, altering how customers engage with brands. In this year’s CX service general session, Oracle again journeys into the future to paint a pic...
The role of B2B marketing continues to expand and evolve. The last decade has seen marketing departments transform from the “arts and crafts” department into leading technology innovators within in their companies. Adopting and implementing techno...
Tuesday Opening Keynote, Featuring: Des Cahill Head CX Evangelist, Oracle Jay Baer President, Convince & Convert Charlie Herrin Executive Vice President, Chief Customer Experience Officer, Comcast Cable
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